Cookie Policy
Last Updated: 05/13/2026
This Cookie Policy explains how Lavlife (“we”, “us”, or “our”) uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
1. What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
2. Why do we use cookies?
We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our online store.
3. Types of Cookies Used and Purpose
We group our cookies into the following categories:
A. Strictly Necessary Cookies
These cookies are essential for you to browse the website and use its features, such as accessing secure areas or using the shopping cart. Without these cookies, services you have asked for cannot be provided.
· Legal Basis: Legitimate interest (functioning of the shop).
B. Functional Cookies
These cookies allow the website to remember choices you make (such as your username or region) and provide enhanced, more personal features.
· Legal Basis: Explicit Consent.
C. Analytics and Performance Cookies
These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often. We use this data to improve how the website works.
· Legal Basis: Explicit Consent.
D. Marketing and Advertising Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
· Legal Basis: Explicit Consent.
4. Cookies Used on Our Site
We use cookies provided by Squarespace and our third-party partners to run this boutique. These include:
· System Essential Cookies: Necessary for the shopping cart, secure checkout, and preventing fraud (e.g., Crumb, Cart, RecentRedirect).
· Analytics Cookies: Help us see which products are popular and how visitors find our store (e.g., ss_cpvisit, ss_cvr).
· Marketing Cookies: Used if you interact with our social media or if we run targeted ads (e.g., Meta Pixel).
Most session cookies expire when you close your browser, while persistent cookies (like those for the shopping cart) may remain for up to 30 days to enhance your shopping experience.
5. Third-Party Disclosures
We may use third-party services that set cookies on our site to provide their services. These include:
· Squarespace: To host and operate our store. https://www.squarespace.com/privacy
· Google Analytics: To understand site traffic. https://support.google.com/analytics/answer/7318509?hl=en#
· Meta (Facebook/Instagram): For advertising and social media integration. https://www.facebook.com/privacy/policy/
· Stripe: To process secure payments. https://stripe.com/privacy
· PayPal: To process secure payments. https://www.paypal.com/us/legalhub/paypal/privacy-full
6. Consent Management: How to Control Cookies
You have the right to decide whether to accept or reject cookies.
· Cookie Consent Banner: When you first visit our site, you can choose to accept all cookies or manage your preferences via the pop-up banner.
· Withdrawal of Consent: You can change your cookie preferences or withdraw consent at any time by clicking the "Cookie Settings" link located in our website footer.
· Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas may be restricted.
7. Cross-Border Data Transfers
Information collected by cookies may be stored and processed in any country where we or our service providers maintain facilities. This includes transfers to the United States and other countries outside the European Economic Area (EEA). We ensure these transfers rely on appropriate safeguards, such as Standard Contractual Clauses, to protect your personal data.
8. Your Rights (GDPR)
If you are located in the EEA or UK, you have the following rights regarding your personal data:
· Access: The right to be informed of and request access to the personal data we process.
· Correction: The right to request that we amend or update your personal data where it is inaccurate.
· Erasure: The right to request that we delete your personal data.
· Restriction: The right to request that we temporarily or permanently stop processing all or some of your personal data.
9. Identity and Contact Information
The data controller for this website is:
Lavlife
For more information about our identity and legal representation, please visit our Contact page.
Privacy Policy
Last Updated: 05/13/2026
This Privacy Policy describes how Lavlife (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.
1. Personal Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
· Information collected directly from you: We collect shipping addresses, billing addresses, payment information (including credit card numbers), email addresses, and phone numbers when you make a purchase or create an account.
· Information collected automatically: When you access our Site, Squarespace (our hosting provider) automatically collects certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
2. How We Use Your Personal Information
We use the personal information we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
· Communicate with you;
· Screen our orders for potential risk or fraud;
· When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
· Squarespace: Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Squarespace’s data storage and databases.
· Payment Processors: We use [Stripe / PayPal / Squarespace Payments] to process your transactions. We do not store your full credit card details on our servers.
· Shipping Carriers: We share your name and shipping address with the United States Postal Service (USPS) for the sole purpose of generating shipping labels and fulfilling your orders.
· Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. Your Rights
If you are a resident of certain states (such as California, Virginia, or Colorado), you may have specific rights regarding your personal information, including:
· The right to know what personal information we collect.
· The right to request deletion of your personal data.
· The right to opt-out of the "sale" of your personal information (Note: We do not sell your personal data to third parties).
To exercise these rights, please contact us using the information below.
6. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
7. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at shoplavlife@gmail.com
Returns & Exchanges
At Lavlife, we want you to love your purchase. As a small boutique, we curate our collection with care and hope each piece finds a perfect home. Please review our return policy below before making your purchase.
14-Day Store Credit Policy
We offer returns for store credit only. We do not issue original payment refunds.
· Timeframe: Return requests must be initiated within 14 days of the confirmed delivery date.
· Form of Compensation: Eligible returns will be issued a digital gift card/store credit for the purchase price of the item(s), which never expires.
Return Requirements
To be eligible for store credit, items must meet the following criteria:
· Items must be in their original, unworn, unwashed, and smoke-free condition.
· All original tags must be attached.
· Items must be free of makeup, deodorant, or perfume scents.
Non-Returnable Items
The following items are considered Final Sale and cannot be returned for store credit:
· Items marked "Final Sale" or "Clearance."
· Intimates, bodysuits, and jewelry (for hygienic reasons).
· Gift cards.
How to Initiate a Return
To start a return, please email shoplavlife@gmail.com with your Order Number and the name of the item(s) you wish to return.
1. Once approved, you will receive instructions on where to mail your package.
2. Shipping Costs: The customer is responsible for all return shipping costs. We recommend using a trackable shipping service (like USPS) as we are not responsible for lost or damaged return packages.
3. Processing Time: Please allow 3-5 business days for us to process your return once it arrives at our boutique. Your store credit will be sent to the email address used at checkout.
Damaged or Defective Items
If you receive an item that is damaged or defective, please notify us at shoplavlife@gmail.com within 48 hours of delivery with photos of the damage. We will work with you to ensure a replacement or appropriate resolution is provided.